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  • Zhengzhou SmartGen

SmartGen cloud monitoring modem can be connected to SmartGen cloud server (SmartGen Cloud Plus) via GPRS, network, WiFi to realize genset remote monitoring.



Cloud Monitoring Solution


A few days ago we found that some customers could use cloud monitoring normally when the unit was commissioned, but it did not work properly after it was sent to the site.The following common causes and solutions are specially sorted out for your reference!


─The controller communication address is changed by the customer on site, resulting in inconsistency with the unit communication address set in the background, making it impossible to communicate. The performance of fault is cloud modem RS485 light is always on, GPS and GPRS lights are flashing, power light is always on. This is a more frequent situation, be careful not to change controller communication address at will.


─Field controller 485 wire is unplugged, making communication impossible.


─GPS cannot position—the phenomena is that positioning has been the previous address, other data are normal, but cloud modem GPS light is always on. At this time, you can check whether there is a problem with GPS antenna connection.


─IOT cards are reused. Under the current rule, the IOT card can only match one cloud modem or integrated controller. If IOT card is activated for use in the first device and then inserted into another device for use, it will cause card locking to fail to communicate. In this case, you can put the card into the original device and wait for it to be unlocked or report to the IOT card vendor to re-bind the card with the new device. Remember that one card can only be used on one device in order to avoid locking. Do not use one card for multiple purposes!


─IOT card is normal but cloud modem cannot communicate. At this point may be the card is not correctly inserted, you can try to reinstall the card. Pay attention to whether the card slot is in good condition and can be closely combined with the card.


More questions continue to be collected and summarized. SmartGen, making control easier!


www.smartgen.cn




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  • Zhengzhou SmartGen

HEM8400 engine CAN monitoring controller is an intelligent instrument and controlling device that combines microelectronic technique, electric measurement technique, digital-analog hybrid signal processing technique, CAN communication technique, vehicle controlling technique and engine electronic control technique. It is the ideal product for engineering vehicles’ CAN communication and electric device control with its high integration and powerful CAN gateway functions (can replace Murphy display totally).


Recently, one customer used HEM8400 controller in city drainage pump units.




HEM8400 can monitor engine parameters like water temperature, oil pressure, speed, inlet temperature, exhaust temperature, fuel pressure, turbo boost pressure, adjust engine idle speed to rated speed via manual throttle switch, and make pump in optimal status according to site water quality.


Debugging Site


HEM8400


HEM8400 function and characteristics:


· Engine CAN monitoring controller, suitable for various engines;

· 4.3-inch TFT color LCD display;

· RS485, dual CANBUS interface;

· Manual engine speed adjusting and diagnosis interface;

· Real time clock, event log;

· Protection level IP65;

· Connector wiring.


SmartGen has upgraded engine CAN monitoring controller HEM8500 that adds 1-way (4-20mA) output, 2-way (4-20mA) input for your choice!


HEM8500


www.smartgen.cn



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